PixelWeave / Elixis

Terms of Service

Official policy for the launched Elixis desktop app.

Elixis — Terms of Service

Last updated: 19-08-2026

Effective date: 19-08-2026

These Terms of Service ("Terms") are a legal agreement between you, or

the pharmacy or business you represent ("you," "your," or

"Customer"), and PixelWeave ("PixelWeave," "we," "us,"

or "our"), the developer and publisher of Elixis, a

point-of-sale, inventory, and multi-device pharmacy management

application (the "Software").

By downloading, installing, activating, or using Elixis, or by purchasing

a license for it, you agree to be bound by these Terms. If you do not

agree, do not install or use the Software.

These Terms should be read together with the **Elixis Software License

Agreement (EULA)** bundled with the Software (the LICENSE file included

in every copy), which governs the specific rights granted to you to

install and run the Software. Where these Terms and the EULA overlap, the

more specific/recent term controls; where the EULA is silent, these Terms

apply. A separate Privacy Policy covering our data-handling practices

will be published separately and is not part of these Terms until issued.

1. Who We Are, What Elixis Is

Elixis is desktop software for pharmacies and similar retail

businesses, covering point-of-sale checkout, inventory and batch/expiry

(FEFO) tracking, purchasing, suppliers, customers, returns, reporting,

staff accounts, optional multi-device synchronization over a local

network, and optional backup to a user's own Google Drive account.

Elixis is installed and run locally on your own hardware. Unless you

opt into an optional integration described below, Elixis does not

transmit your business data (inventory, sales, customer records, etc.)

to PixelWeave or to any PixelWeave-operated server. There is no

PixelWeave-hosted "cloud" copy of your pharmacy's database.

2. Eligibility and Authority

You must be at least 18 years old, or the age of majority in your

jurisdiction, to accept these Terms. If you are accepting these Terms on

behalf of a pharmacy, company, or other organization, you represent that

you have the authority to bind that organization, and "you" in these

Terms refers to that organization.

Elixis is licensed for legitimate business use by pharmacies and similar

retail operations. It is not intended for use by consumers for personal,

non-commercial purposes.

3. The Free Demo Edition

Elixis is distributed as a free, fully-installable demo edition. No

license purchase, account, or online registration is required to install

and start using it. The demo edition is not a time-limited trial —

it does not expire on a clock — but it is subject to the following

usage limits, which apply per installation:

ItemDemo limit
Medicines in inventory25
Sales60
Purchase entries25
Customers25
Suppliers10
Staff accounts (including the admin account created at setup)2 total

These limits may be changed by PixelWeave at any time and without notice,

including for future installs. Once a limit is reached, the relevant

action (e.g., adding a new medicine) is blocked until you activate a

paid license; data you have already entered is not deleted, hidden, or

degraded as a result of hitting a limit.

Two features are visible in the demo edition but fully disabled until a

paid license is activated:

database over your local network); and

4. Paid Licenses

4.1 How licensing works

Elixis paid licenses use node-locked, offline activation: a license

is tied to the Hardware ID ("HWID") of a specific computer — the one

device that will act as the host and hold the real pharmacy

database — not to an online account. There is no subscription server and

no internet connection is required for the Software or your license to

keep working day-to-day.

4.2 Purchase process

Because activation is offline and node-locked, license sales are handled

manually rather than through an automated online checkout:

1. You send us your payment (currently via JazzCash, Easypaisa, or bank

transfer to our Meezan Bank account — see Section 12 for current

contact/payment details) together with the HWID displayed in the

Software's License settings.

2. Once we verify your payment, we generate and send you a signed

license file (license.lic), addressed to that specific HWID.

3. You load the license file into the Software from the License

settings screen to unlock the paid edition on that device.

You are responsible for providing an accurate HWID and for keeping the

license file we send you. We are not responsible for delays or failed

activation caused by an incorrect HWID, a lost license file, or an

inability to reach us through the contact channels we provide.

4.3 What a license unlocks

A valid, active license removes the demo usage limits listed in Section

3 and unlocks Multi-Device Sync and Google Drive Backup on the licensed

(host) device. A license issued to you may be perpetual or fixed-term,

as stated when it is issued to you; PixelWeave has no obligation to

renew a fixed-term license and may charge a fee for renewal or reissue.

4.4 Hardware changes

A license is bound to one physical computer. If that computer's hardware

changes materially, is replaced, or fails, the license will stop

validating and the Software will automatically fall back to the demo

edition on that device (your existing data is not deleted). To move your

license to new hardware, contact us with your new HWID and we will issue

a new license file; we may, at our discretion, treat this as a new

license request subject to then-current pricing and policies, particularly

if we suspect a license is being shared across multiple concurrent

installations rather than transferred to replacement hardware.

5. Fees, Payment, and No Refunds

Current pricing and payment instructions are provided to you directly

(via WhatsApp, email, or our website) at the time of purchase and are

not published as a fixed price list in these Terms. Prices may change at

any time for future purchases; a change in price does not affect a

license you have already been issued.

**The demo edition of Elixis is, and will remain, free to use within the

limits described in Section 3.**

**All paid license purchases are final. Once we have issued a license

file to you, that purchase is non-refundable**, except where a refund

is required by applicable law that cannot be excluded by agreement. This

means, among other things, that you should confirm you're ready to

purchase — and that the hardware you're sending an HWID from is the

computer you intend to use as your permanent host device — before

completing payment. If you have not yet made payment or a license has

not yet been issued to you, no charge has occurred and nothing needs to

be refunded.

You are responsible for any taxes, duties, or bank/mobile-wallet

transfer charges associated with your payment, other than taxes on

PixelWeave's own net income.

6. Multi-Device Sync

Multi-Device Sync lets multiple installations of Elixis on the same

local network share one pharmacy database. One device is the host

(it holds the real database and must carry a valid license); other

devices are clients that connect to the host and have no local copy

of the data. This feature is designed for a single site's local network,

not for connecting devices across the internet or across separate

physical locations, and PixelWeave provides no hosted relay, cloud

sync server, or guarantee of connectivity between devices. You are

responsible for your own local network's security (e.g., Wi-Fi

password, network segmentation) since any device that successfully

pairs with your host can read and write your pharmacy's live data.

7. Software Updates

Elixis periodically checks over the internet for newer versions and can

download and install them (auto-update). Some updates may be marked

mandatory, in which case you may be required to install the update

to continue using the Software. By using the Software you consent to

these update checks and to the installation of updates you accept

through the in-app update prompts. We are not obligated to release

updates, patches, or new versions, and we are not liable for

incompatibilities, data-migration issues, or downtime arising from an

update, though we will make reasonable efforts to test updates before

release.

8. Optional Third-Party Integrations

Elixis offers an optional integration with Google Drive, used only

to back up your local database to a private folder in your own

Google account (not a PixelWeave-operated storage location). If you

choose to enable this feature:

Google's own terms of service and privacy practices for that account;

managing the backups stored in it (including deleting them, if

desired); and

to the contents of your Drive backups.

Detailed data-handling practices for this and other features will be set

out in our forthcoming Privacy Policy.

9. Your Business Data

As between you and PixelWeave, you own all data you enter into Elixis —

inventory, batch/expiry records, sales, purchases, customer and supplier

records, staff accounts, and similar business data ("Your Data").

Your Data is stored locally, in a database file on your host device (and

optionally mirrored into your own Google Drive if you enable backup, per

Section 8). **You are solely responsible for backing up, securing, and

controlling access to your host device and your database file.**

PixelWeave does not automatically receive, store, or have access to Your

Data, does not maintain a copy of it on our own systems, and cannot

recover it for you if it is lost, corrupted, or deleted and you have no

working backup — whether from hardware failure, theft, accidental

deletion, disk corruption, or any other cause.

10. Intellectual Property

The Software, including its source code, design, "Elixis" and

"PixelWeave" names and logos, and all associated documentation, is the

property of PixelWeave and is protected by copyright and other

intellectual property laws. Except for the limited license granted to

you under the EULA to install and use the Software, no rights in the

Software are transferred to you. You may not remove, obscure, or alter

any proprietary notices or branding in the Software.

11. Acceptable Use

In addition to the restrictions in the EULA, you agree not to:

license file/activation credential to any third party, including

sharing one license across unrelated businesses or locations beyond

what your license permits;

to bypass, disable, or tamper with its licensing/activation mechanism,

except to the extent such a restriction is prohibited by applicable

law;

management, or inventory product or service;

the rights of any third party (including patients or customers whose

data you store in it); or

falsified HWID) when requesting or activating a license.

We may suspend or refuse to issue or renew a license to any customer we

reasonably believe has violated this Section.

12. Pharmacy, Health, and Regulatory Compliance

**Elixis is business-management software. It is not a source of

medical, pharmaceutical, clinical, or legal advice, and it does not make

dispensing, prescribing, or regulatory decisions for you.**

You (and the licensed pharmacist(s) or pharmacy operator(s) using the

Software) are solely responsible for:

controlled-substance, prescription, labelling, record-keeping, and

health-data laws and regulations in your jurisdiction (including, in

Pakistan, applicable federal and provincial pharmacy and drugs

legislation and DRAP requirements, or the equivalent rules in any

other jurisdiction where you operate);

stock levels, and pricing before dispensing, selling, returning, or

disposing of any medicine, notwithstanding the Software's

First-Expiry-First-Out (FEFO) batch tracking and any reports it

produces; and

choose to record in the Software.

FEFO batch tracking, expiry alerts, and related features are decision

support tools intended to help you organize stock; they are not a

substitute for your own professional judgment, physical stock checks,

and regulatory obligations. PixelWeave is not liable for the sale of

expired or mismanaged stock, for regulatory non-compliance, or for any

health, safety, or financial consequence arising from reliance on data

produced by the Software.

13. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF

ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT

LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT

THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF DATA LOSS, OR

THAT ANY GIVEN COMPUTER SETUP, NETWORK, OR HARDWARE IS SUITABLE FOR

RUNNING IT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) PIXELWEAVE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,

CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF

PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT

OF OR RELATED TO YOUR USE OF THE SOFTWARE, EVEN IF WE HAVE BEEN ADVISED

OF THE POSSIBILITY OF SUCH DAMAGES; AND

(b) PIXELWEAVE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO

THESE TERMS OR THE SOFTWARE WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID

TO PIXELWEAVE FOR YOUR LICENSE IN THE TWELVE (12) MONTHS PRECEDING THE

EVENT GIVING RISE TO THE CLAIM, OR, FOR CUSTOMERS USING ONLY THE FREE

DEMO EDITION, ONE HUNDRED US DOLLARS (USD 100) OR THE PAKISTANI RUPEE

EQUIVALENT.

Some jurisdictions do not allow certain limitations of liability, so

some of the above limitations may not apply to you to the extent

prohibited by applicable law.

15. Indemnification

You agree to indemnify and hold PixelWeave harmless from any claims,

damages, losses, and expenses (including reasonable legal fees) arising

from: (a) your use of the Software in violation of these Terms or

applicable law; (b) Your Data, including any claim brought by a

customer, patient, employee, or regulator relating to it; or (c) your

violation of any third party's rights.

16. Term, Suspension, and Termination

These Terms remain in effect for as long as you use the Software. We may

suspend or terminate your right to use the Software, or decline to issue

or renew a license, if you materially breach these Terms or the EULA

(including the Acceptable Use restrictions in Section 11) and, where

reasonably practicable, fail to cure that breach after we notify you of

it.

Upon termination, you must stop using the Software and, if requested,

confirm that you have uninstalled it. Termination does not entitle you

to a refund (see Section 5) and does not affect Your Data, which remains

on your own local device/backups; PixelWeave has no ability to remotely

delete or access it. Sections 5, 9–15, and 17–21 survive termination.

17. Support

Support is provided on a reasonable-efforts basis through the contact

channels listed in Section 22 (and shown in the Software itself, e.g.,

when a demo limit or Premium feature is reached). We do not guarantee

any specific response time or service-level commitment, and support may

be limited or unavailable outside our normal business hours in Pakistan.

18. Compliance with Laws; Export

You are responsible for using the Software in compliance with all laws

applicable to you, including any applicable export-control or

sanctions laws restricting the export, re-export, or use of software.

19. Changes to These Terms

We may update these Terms from time to time, for example to reflect

changes to pricing, licensing mechanics, or applicable law. We will post

the updated Terms at [https://elixis.pixelweave.tech/terms](https://elixis.pixelweave.tech/terms)

with a new "Last updated" date. Material changes will, where practical,

also be noted in the Software's update changelog. Continued use of the

Software after an updated version of these Terms takes effect

constitutes acceptance of the changes; if you do not agree, you should

stop using the Software.

20. Miscellaneous

Entire agreement. These Terms, together with the EULA and our Privacy Policy, are the entire agreement between you and

PixelWeave regarding the Software, and supersede any prior discussions

or understandings on the subject.

Severability. If any provision of these Terms is found

unenforceable, the remaining provisions remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of

our right to do so later.

Assignment. You may not assign or transfer these Terms without our

prior written consent (a change of hardware handled under Section 4.4 is

not an assignment). We may assign these Terms in connection with a

merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by

events beyond our reasonable control (e.g., internet/utility outages,

natural disasters, government action).

Relationship to the EULA. The LICENSE file bundled with the

Software is a separate Software License Agreement governing the specific

rights and restrictions attached to your installation. These Terms

govern the broader commercial relationship (purchasing, fees, support,

liability, and similar matters). Nothing here reduces the license grant

given to you under the EULA.

21. Governing Law and Disputes

These Terms are governed by the laws of the **Islamic Republic of

Pakistan**, without regard to its conflict-of-laws principles. Subject to

any mandatory consumer-protection rules that cannot be excluded, you and

PixelWeave agree that the courts located in Pakistan will

have exclusive jurisdiction over any dispute arising out of or relating

to these Terms or the Software.

22. Contact Us

PixelWeave

Website: [https://pixelweave.tech](https://pixelweave.tech)

Elixis product site: [https://elixis.pixelweave.tech](https://elixis.pixelweave.tech)

Email: [info@pixelweave.tech](mailto:info@pixelweave.tech)

License purchases / support (WhatsApp): [+92 309 4957856](https://wa.me/923094957856)

License purchases / support (email): [info@pixelweave.tech](mailto:info@pixelweave.tech)